Frequently Asked Questions
Everything you need to know about shopping with Poppy's Patina.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Poppy's Patina garments?
To ensure longevity, we recommend following the care label instructions on each piece. Most of our curated collection thrives with a cold delicate wash and air drying.